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Bell Technical Solutions (BTS) is a wholly owned subsidiary of Bell Canada that specializes in the installation of Bell services, including Home Phone, Internet and Fibe TV. BTS operates in the residential and business sectors throughout Québec and Ontario. With more than 6000 employees, BTS has experienced strong growth since its foundation in 1996 and continues to distinguish itself from the competition through highly skilled labour and an unwavering commitment to providing the best possible customer experience.


We have one goal:  

To be recognized by customers as Canada’s leading communication’s company.

To achieve that goal, Bell is making significant investments in developing and delivering the most innovative communications and media services to Canadians across any screen they choose: television, smartphone, tablet and computer. In that way, we will continue to create value for our shareholders and rewarding careers for our team members, while ensuring we have the financial strength to fulfill our Bell Let’s Talk charitable commitment to mental health and multiple sponsorship programs across the country.

Our Strategy focuses on 6 imperatives:

  1. Accelerate wireless
  2. Leverage wire line momentum
  3. Expand media leadership
  4. Invest in broadband networks and services
  5. Achieve a competitive cost structure
  6. Improve customer service

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Bell and Bell Technical Solutions

“Bell Technical Solutions (BTS) is a wholly owned subsidiary of Bell Canada. Bell is Canada’s largest communications company, providing consumers and business with solutions for all their communication needs. BTS ensures that Bell customers are receiving the most reliable and efficient installation and repair services with Bell’s products, including but not limited to, Bell Fibe TV, Bell Internet and Bell Home Phone.

Our technicians are trained on all aspects of Bell products and various technologies to ensure that our customers receive amazing customer service. Customer satisfaction is our utmost priority at BTS and Bell Canada and we continually work together to keep our customers feeling confident in our ability to service their needs.”

© Bell Canada 2016. All Rights Reserved